Heavy fire doors in the bedrooms were very dangerous. My elderly mother was badly bruised by one slamming shut, and there is potential for more serious injury.

Happy with the accomodation, had everything we needed for our stay. Great to have 2x bathrooms one with shower and one with bath and the location was great for the coastbeach.

This is the second time I have stayed at Pilot's Rest, its great to be able to pull in and unload. The proportions of the accomodation really suite us with the two bedrooms and shower room on the ground floor. The dinning table and coffee table are perhaps a little bit too large. Its challenging to sit 6 people at the table. The linen and towels were all clean and it good order and beds are comfortable. The floor is a bit tired and had not been cleaned that well. We could see mop marks and we brushed out sand from all the corners when we arrived and when we left. I expect that in a holilday cottage that takes dogs, it was good that all the necessary kit was there to brush out. I really appreciated the gate for the top of the stairs. Best of all is the location , on the main street less than 2 minutes walk from the marvellous beach and with twin views from the lounge, down the street and towards the estuary. We love Alnmouth and would recommend this cottage as summer stop over.

This was a very pleasant base for the time we had on the NE coast. There was nothing we wanted for that wasn't available in the property. Cosy, comfortable, complete. Alnmouth itself is a delight, and then you just spear out in whatever direction takes your fancy.

Lovely property, great location & everything we needed. Only downside was the heating.it was chilly & on our final morning we had no heating, even though we didnt have to check out until 10am.

Lovely accommodation right in the centre of Alnmouth. Well equipped and very comfortable. A lovely shower, but elderly hands found it very stiff to turn off fully. We couldn't work out how to turn the heating and towel rails on for a short time. Simple instructions would be very helpful.

Excellent location in the centre of Alnmouth with parking nearby . Accommodation was light and comfortable with all the necessary facilities

We thoroughly enjoyed our stay here, the accommodation was exactly as described, clean and comfortable. I had seen a previous comment that the downstairs bedrooms were a bit chilly but that was easily overcome by overriding the room thermostat to manual and the rooms were soon toasty. The Pilots Rest suited us perfectly, close to the beach with good transport links if you want to explore this beautiful countryside. The Village Shop and Post Office is brilliant if you are self catering and the cottage has everything you need if you do choose to self cater whilst there is a good selection of pubs restaurants in the village.

Really enjoyed our stay. The property had everything we could have wanted. With the bonus of a view of the estuary. Would definitely stay here again.

Lovely view from the sitting room window! Alnmouth is a great place for a holiday with plenty of choice for eating out. There is no outside space for the cottage and access for loading and unloading is not easy. Kitchen is reasonably well equipped but a few basics for self catering and maybe a welcome pint of milk would have been appreciated. Minimal supply of toilet rolls. A brush for the inevitable sand on the wooden floors would have been useful. Someone did come to check radiators that were not working but we could not get the heating balance between upstairs and downstairs right. The handle on the door on the first floor bedroom does not always work, risk of getting shut in the bedroom.

Good location for Northumberland

Look at complaints already made. 1. Boiler not working. 2. Workmen on site 8.30 working on lintel and brickwork. Left after finding lintel rotten. Complained to Northumberland cottages. Have received no reply. Not really worthy of recommending. Would like feedback please on complaints.

Great location,parking not too much of an issue as can get parked for free 2mins away. Ideal for people with a dog and had a lovely stay.

The heating wasn't on enough

The property is right in the centre of Alnmouth, very convenient for shops and restaurants. The upstairs loungediner is light and reasonably large the dining table seats 6 but the sofa would be a bit of a squeeze for 6 adults. The bedroom we used upstairs was very light and comfy though the ones downstairs were rather dark. We were aware when booking that there was no allocated parking, but we were able to find a space about 300 yards away which felt pretty safe. On departure we were able to find a space right outside for loading. What was dissappointing was that there were several maintenance issues There was a problem with the TV connection,.The dishwasher lights were constantly flashing and the machine could not be switched off. The upstairs bedroom blind was not working so you had to draw the heavy curtains to avoid being seen from the flat opposite. While cleanliness was generally good, some surfaces were very cluttered and dusty. As we were only there 3 nights and the conditions were livable, we didn't complain, but hopefully this review will get these things looked at.. If you book this cottage, you should note that the owners only provide the absolute minimum of toilet rolls and washing up liquid etc and there is no hairdryer, so come prepared.

A lovely property and so close to beach and shopping. The down side was there was no off road parking. We were assured parking off the main street was possible but the only site possible was the golf course. As a result of parking near to the property we received a parking fine.

Everything was perfect no complaints at all. Used it as a base to explore, perfectly situated.

It was difficult to find a parking space but understand that its the same for the majority in Alnmouth. Arriving in the dark, the outside light was very dim to be able to gain access to the keysafe to the side of the front door. Booked for the Christmas week, it was disappointing to find no Christmas decorations. The house generally felt a little 'tired' and was not as clean as it could have been. Beds however were clean and very comfy. No handwash in bathrooms which would class as a basic provision by the owners, and toilet rolls provided were half rolls, obviously left over by previous guests. The main bathroom had no blind at the window. No kitchen cleaning products provided or dishwasher tablets apart from a small 'cleaning kit' in a box which included a wash up sponge, two bin bags and a miniscule bottle of washing up liquid. The standard lamp in the sitting room did not work so had to swap it with similar lamp which was classed as a bedside lamp! from the double bedroom on ground floor, as without it the sitting room was very gloomy at night. The heating had been left on full so the property certainly wasn't cold. Having said all that, would not rule out staying again but would bring more basic provisions in the knowledge that little offered at the property. Better bedside lamps for reading would be an improvement.

We were particularly keen to use a staircase. We couldn't find one. The person on call asked us if we had requested one!how could we do this if we had not seen the place! Three days later someone phoned and invited me yo go to an office to resolve the problem! As we were leaving, we found one under a bed!

One toilet did not flush. Reported it but no action. Towel rail not working even though we followed all instructions. Reported but no action. No place for soap by the bath. Tried the window sill but not waterproof so showed marks straight away. Wardrobe too narrow to hang clothes. No floor brush. Vacuum cleaner totally ineffective. Nowhere to store food in kitchen. Fridge too small to cope with the occupancy claimed. Parking, a nightmare. The cleaners told us they had already reported the faulty toilet a week before. Alnmouth is a lovely place but would not recommend Pilots Rest. Over priced for what you get.

Comfortable and handy accommodation in the centre of Alnmouth. Minor maintenance problems speedily dealt with by local agent. Some guidance on the obscure parking regulations would be helpful. An ideal location for the Northumberland coast.

Perfectly acceptable base to explore Northumberland coast. Property slightly let down by cleanliness standards. Also in need of a little maintenance. Overall happy and would stay again if these small things were improved upon.

Property was lovely and clean with everything we needed. In a great location in the centre of the village.

Lovely property in a good location. There is no WiFi to the property which is nice for getting away from every day stresses.

Excellent location, property is ample for 6 guests and 2 dogs. It was clean and tidy when we arrived and nicely decorated.

Lovely property, very cosy and clean, perfect for a cold October week.

Excellent location, once you know the parking regime in Alnmouth. Good sized rooms and comfortably furnished. Younger family members would have liked WiFi but I didn&39t find it a problem to use The Red Lion&39s.

We have stayed twice at this property for winter breaks. It is a lovely and spacious cottage, just off the main street and a short stroll to the beautiful beach.